The Definitive Guide to ChatGPT: Understanding its Functionality, Use Cases, and Benefits

Pankaj Kumar · 04 Sep, 2025

The world of AI is rapidly evolving, and ChatGPT is leading the charge. Elon Musk says that
“ChatGPT is scary good. We are not far from dangerously strong AI.” One of the most astonishing developments
is the rise of language models, and this buzzing technology is currently the dinner-table conversation
worldwide. The article aims to provide a comprehensive overview of ChatGPT, its working, use cases,
benefits, limitations, and the overall value it brings to the table.

What is ChatGPT?

ChatGPT is a large language model, also known as Generative Pre-trained Transformer, developed by OpenAI. The initial version was released on 30 November
2022. According to Stanford,
The model is trained on a massive corpus of a dataset (175 billion parameters) with 570 gigabytes of text,
enabling responses in natural language conversations.

The GPT is trained on a GPT 3.5 series and deployed on Azure AI supercomputing infrastructure. Some of its
superpowers include Text summarization, Chatbots, Search, and code generation.

Here are some of the key features of ChatGPT:

Dynamic response generation
Contextual understanding
Multitasking capabilities
Continuous learning
Interactive communication

How ChatGPT works?

ChatGPT uses Natural language processing and advanced techniques such as Reinforcement
Learning From Human Feedback (RLHF), allowing it to understand the patterns and
structures of human-written text.
The model is fine-tuned using supervised, fine-tuned methods, where human AI trainers come up with
conversations where they play the role of user and AI assistant.
The data from two or more model responses are collected, compared, and ranked for quality.
Several iterations are performed using Proximal
Policy Optimization (PPO) to fine-tune the model further.
However, the model’s ability to understand and respond to user inputs is limited to the trained data.
The combination of techniques mentioned above allows it to generate human-like responses and carry out the
conversation naturally.

How to use ChatGPT?

To access the OpenAI platform, register with your email or Google/Microsoft account.
You must have a non-virtual phone number to receive the code for registration purposes.
Once you log in, you will see a screen that highlights what examples, capabilities, and limitations of the
powerful model.
Use the conversation box to insert your inputs, such as asking questions, writing code samples,
simplifying complex language, etc.
ChatGPT has limited knowledge of the world (i.e., before 2021), so it cannot provide you with the latest
information.

Major Benefits of ChatGPT

ChatGPT isn’t a fad; the language model is pushing the boundaries of AI advancement, and businesses of various
industries are riding the latest technology wave. Here are the top 3 benefits of ChatGPT:

Better Decision Making

ChatGPT helps businesses to generate reports, summaries, and insights from unstructured data such as emails, customer
feedback, and financial statements. The model can help identify the bottlenecks and forecast the future trends
that significantly influence strategic decision-making.

Advanced Language Understanding

ChatGPT can understand customer sentiment and intent, which helps to analyze the testimonials, social media posts,
and how they feel about a particular company’s products and services. The insights captured by the model
help improve the product offerings and tailor the marketing efforts that hit the user’s pain points.

Enhance the Language-Based Application

Companies can use ChatGPT to improve the accuracy and relevance of language-based search queries that help to
generate to-the-point information. The model not only answers basic questions; but also helps to
understand the complex topics in a wide range of industries and explains in the simplest way possible.

ChatGPT and Drupal Website Development

Drupal web development is about to get much more exciting with the integration of ChatGPT. As an advanced language
model, it has the potential to shake up the way we interact with websites. Here are the top 3 implementations
for building web apps:

Sophisticated Chatbots

Every business wants a great user experience, and ChatGPT helps improve chatbots to provide customer
service. Also, it’s possible to gather data on customer inquiries, which allows us to understand user
behavior and their needs. When the model is integrated with Drupal websites, it can be beneficial in
recommending products that are likely to be of visitor’s interest.

Language Detection & Translation

Companies can now serve customers globally with the help of ChatGPT. How? When integrated with Drupal websites, the
model can help detect a particular language and even translate it per the visitor’s need. With improved
accuracy and fluency in translation within web apps, user experience and efficiency are drastically enhanced,
allowing businesses to create loyal users.

Write Better Code That Yields Result

Developers can enhance their productivity by prompting ChatGPT to suggest efficient code snippets. During the
Drupal website development, if an error occurs and is hard to detect, then the model can be fed with the code
that helps in identifying & debugging mistakes, along with explanations.

You may think if ChatGPT can write code, why do we need developers? It’s because the code generated by the AI is just
a result. The code must be checked for accuracy, deployed, and fit the website development’s specific
need. Also, developing a Drupal website is not just about writing code; multiple factors, such as design,
company branding, complex features, support, and continuous maintenance, need the developer’s expertise.

Limitations of ChatGPT

ChatGPT is making waves in the AI community with appreciation from the most brilliant people in the world. But there
are some limitations you should be aware of, and here are the top 3 restrictions:

Incorrect or Nonsensical Answers

If the prompts are not given accurately, ChatGPT will lack context behind its response. As the model is trained with
a limited dataset, and its knowledge cutoff is only up to 2021, it’s likely to provide incorrect information
on active topics. If the user deliberately provides adversarial inputs, the model offers misleading
content/information that is nonsensical.

Sensitive to Input Phrasing

ChatGPT uses Natural language processing to understand the user intents behind the text; if there is a slight change
in the prompt provided, it’s likely to spit incorrect information. Also, you may get a completely different
answer if the model interprets the sentiment behind the text differently.

Responses to Harmful Instructions

Even though OpenAI has strict ethical guidelines and precautions to avoid harmful responses, it still gives dangerous
instructions to specific commands. The model is integrated with moderation API that
monitors and controls the content generated by OpenAI’s language models. As a result, there’s a drastic
reduction in providing hate speech, violence, and other types of harmful language.

ChatGpt is Not The Only AI tool Out There, Here Are Other Trending AI Tools

Artificial intelligence isn’t limited to ChatGPT; there are 100s of AI tools in the market built for specific
purposes. From language models to personal chatbots to content creation tools, here is a glimpse of the top 5
AI software:

ChatSonic AI

Unlike ChatGPT, Chatsonic AI is a powerful tool that uses Google’s knowledge and provides accurate information
related to real-time topics.

Jasper Chat

Jasper Chat is an AI chatbot with a user-friendly interface that generates unique and quality content and offers a
fun and enjoyable chat experience.

Chinchilla

Chinchilla, developed by DeepMind, is considered a top competitor for GPT-3 with 70 billion parameters and has
performed better than other models in various assessments.

Megatron Turing NLG

Megatron Turing NLG is an English language model developed by NVIDIA and Microsoft using 530 billion parameters and
trained on a Selene supercomputer.

Replika

The replica is an AI chatbot powered by machine learning and scripted dialogue to produce personalized responses. The
software provides a companion-like experience to the users.

Conclusion

ChatGPT is a remarkable technology that organizations can use to integrate into their websites and looking to stay
ahead of the competition. Combining this language model with the flexible features of Drupal helps businesses
to build efficient websites that help to improve the overall digital experience. We encourage companies
to choose our Web development company for integrating ChatGPT with scalable Drupal websites.

Author

Pankaj Kumar

Co-Founder & Managing Director