13 Years of LN Webworks: The Story Behind the Number

LN is officially thirteen years old now. We keep saying it, and it keeps not feeling real.

Not because we are being modest. But because anyone who has tried to build something from nothing knows that most things do not make it to year three. The odds are not in your favour. The market does not care about your ambition. And there is a long stretch in the early year where you are running entirely on belief, because belief is the only thing you have enough of.

We had that stretch. We had several of them, honestly. And somewhere in the middle of all of it, without a single dramatic moment we can point to, LN Webworks became an organization that lasted. That grew. That built a team of over 80 people who show up, do difficult work, and genuinely care about the outcome.

This Saturday, we celebrated that. All of us. Together. And it was one of those evenings that remind you why you started in the first place.

Two people, One Room, and a Belief That Most People Thought was Naive

The beginning of LN Webworks is not a Silicon Valley story. Pankaj and Shikha did not have venture capital, an accelerator, or a network of well-connected advisors pointing them in the right direction.  There was Ludhiana, and there was a quiet, stubborn conviction that world-class digital work could be built here and delivered to clients anywhere in the world.

In the early years, we built on Drupal. We learned the craft on it. We stayed up late debugging it, got very good at it, and built a reputation around it. The clients came because the work was good. They stayed because we treated their problems like our own problems. That is not a values statement written after the fact. That is just what happens when you are a small team, and every single client relationship matters.

Year after year, the team grew. Slowly, then more steadily. New people joined who brought new perspectives, new energy, and new ways of seeing the same problems. The projects got bigger. The clients got more demanding. And the work kept getting better, because the team kept pushing each other to make it better.

What we did not fully realize, until we sat down and really looked at it, was that the work had quietly outgrown the label. We were not fixing Drupal problems for our clients anymore. We were fixing platform problems. We were modernizing systems that had stopped scaling. We were connecting tools and processes that were creating friction and manual work. We were rebuilding the digital infrastructure that companies had outgrown.

Calling that Drupal work was like a surgeon saying they work with scalpels.

The Decision That Changed Everything

Last year, we made a call that felt uncomfortable at the time. We stopped leading with Drupal. We stopped describing ourselves as a Drupal agency. We started calling ourselves what we had always actually been: a digital platform engineering partner.

It is the kind of shift that sounds simple from the outside and is genuinely hard from the inside. Your reputation is tied to a word. Your case studies reference a technology. The clients who know you know you for one thing. Changing that means accepting a period of confusion, of explaining yourself differently, of losing some conversations with people who wanted the old thing.

We accepted that. And what happened on the other side of it was better than we expected.

The right clients started finding us more easily. The conversations shifted from technology choices to business outcomes. We stopped being a vendor people hired to build on a platform and started being a partner people brought in to solve a problem. SaaS companies that needed their release cycles fixed. Healthcare organizations that needed their patient-facing systems rebuilt for compliance and mobile access. EdTech companies needed their infrastructure to stop getting in the way of the learning experience they were trying to create, and help eCommerce, Media & Publishing companies.  

This is the work we were built for. Thirteen years of craft behind it. And we are only getting sharper.

Saturday Evening at Gaj Resorts

We have done team events before. But this one felt different from the moment it started coming together. Maybe it was because thirteen years is a number that demands you actually stop and feel it. Maybe it was because the team has been through a lot this past year and deserved a night that had nothing to do with deliverables or deadlines. Whatever the reason, something in the air was different.

We gathered at LN HQ as the evening started, the whole company together in one place, and then made our way to Gaj Resorts. The moment people walked in, you could see it happen in real time. The tension that comes from being a team that works hard and cares deeply just visibly left the room. People laughed. People danced. People who are normally the most measured in meetings were the loudest on the dance floor, and it was one of the best things we have ever seen.

The recognition ceremony was the part that stayed with people. We took time to acknowledge the team members who had gone above and beyond, not with generic certificates, but with genuine, specific recognition of the kind of contribution that is easy to overlook in the daily motion of work. 

The people in that room who have been quietly carrying things, pushing quality, holding standards, showing others what it looks like to take ownership, they heard it said out loud. And the room felt it.

We also know that not everyone in the team is at the same point in their journey right now. Some people are still finding their stride. Some are figuring out where they fit in a company that is growing and changing. That is okay, and it is honest. What we wanted to say on Saturday to all of them is that we see you too. That this company is built for people who are trying, not just people who have arrived.

There was dancing that went longer than planned. There were conversations between people who rarely get to talk outside of Slack threads. There were moments that you cannot manufacture with a budget or a planning committee. You can only create the conditions for them, and then get out of the way.

That is what Saturday was. We got out of the way and let thirteen years of shared work celebrate itself.

To The Team Who Made This 13 Years

We want to say something directly to the people who read this and were part of it.

To our clients, including the ones who have been with us for years and the ones who took a chance on us early when we had less to show: you are the reason that LN  has a real story to tell. You challenged us. You trusted us with work that mattered to you. You gave us honest feedback when it was difficult to hear, and you stayed when you could have left. That means more than any metric we could put in a blog post. Thank you.

To our partners who have stood alongside us, brought us into rooms, and chosen to associate their names with ours: we do not take that lightly. It has shaped the kind of company we have been able to become.

To our team, everyone who was in that room on Saturday and everyone who has worn the LN Webworks name at any point in these thirteen years: this is not our company. It is yours. You built the reputation. You did the work that kept clients coming back. You pushed the standards higher

because you cared, not because someone told you to. Every good thing that can be said about LN Webworks traces back to you.

Thirteen years of people choosing to show up and do good work. That is the whole story. Everything else is detail.

Year Fourteen

We are not a Drupal agency anymore. We have not been for a while, if we are being honest. We are a digital platform engineering firm, and we work with SaaS companies, Media and publishing houses, retail and e-commerce, healthcare organizations, and EdTech teams to build and modernize the platforms that their work depends on. We stabilize what is fragile, connect what is disconnected, make operations reliable, and automate what is taking up time that people should be spending on more important things.

We have 13 years of experience behind that work and an 80-person team that is the strongest we have ever been. We have a 4.9 on Clutch, a 95% client retention rate, and over 1,000 projects that taught us something we still use today.

Year fourteen starts now. We are nowhere near done.

If you are reading this as a potential client, we would love to talk. If you are reading this as a current client, thank you for being part of the story. If you are reading this as someone on the team, you already know how we feel. And if you want to join us, we always appreciate the right talent. 

Here is to what comes next.