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Toll Hopper

Turning a Complex Toll-Pass Journey Into a Clearer Buying Experience.

Client

Toll Hopper

Industry

Travel Technology · Ecommerce

Services

Experience Design · Frontend Modernization · Ecommerce Optimization

Tools

Next.js · Strapi

THE CHALLENGE

A Simple Purchase Had Become Too Complicated

Toll Hopper’s existing experience made buying toll passes harder than it needed to be. Slow performance, complicated navigation, and an unclear checkout journey created friction at the exact moment customers were ready to purchase.

With a major advertising campaign approaching, the platform needed to become faster, clearer, and easier to use within a tight timeline, without disrupting the live business.

OUR APPROACH

Simpler Journeys on a Smarter Foundation

We focused on the parts of the platform customers interacted with most, navigation, responsiveness, and checkout, while retaining the existing Next.js and Strapi foundation.

Rather than rebuilding everything, we modernized the experience around what already worked. UX restructuring, frontend improvements, and AI-assisted development helped create a clearer buying journey under a demanding launch schedule.

 

01

Existing stack retained

02

Core journey simplified

03

Checkout restructured

04

Frontend modernized

05

AI-assisted delivery

LN Webworks Delivered A Faster, Clearer ecommerce Experience

  • Next.js frontend modernization
  • Strapi optimization
  • Information architecture improvements
  • Simplified checkout journey
  • Responsive interface improvements
  • Performance optimization
  • AI-assisted code refactoring
  • QA and launch support
THE TECHNOLOGY

Modernized The Experience without Replacing The Foundation

Toll Hopper’s experience was improved around its existing Next.js and Strapi ecosystem. The technology layer was modernized where it mattered most, creating a more maintainable frontend without forcing a complete platform replacement.

  • Next.js Frontend experience
  • Strapi Content management
  • AI-assisted development Faster modernization
METHODOLOGY

What Our Process Looked Like

01

Align

Mapped the customer journey and business priorities.

02

Simplify

Removed friction from navigation and checkout.

03

Modernize

Improved the existing frontend architecture.

04

Validate

Tested and refined the experience before launch.

MEASURABLE IMPACT

Faster delivery & Stronger Purchase Confidence

A streamlined customer journey and a more efficient development process helped Toll Hopper improve the buying experience while moving from redesign to launch faster.

30%+

Conversion improvement

4x

Faster delivery workflow

6 weeks

Redesign and launch window

On Schedule

Ready for the seasonal campaign

Toll Hopper

Travel technology platform

Is your existing platform creating friction?

Improve the experience without automatically replacing the technology underneath it.

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