Helpshare

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CLIENT

  • Helpshare

INDUSTRY

  • Charitable

FEATURES

  • Secure Authentication
  • Social Integration
  • Automated Notifications
  • Dynamic Dashboard
  • Donation Tracking

Technology Stack

  • Drupal
  • PHP
  • Nginx
  • Bootstrap

Overview

HelpShare is an innovative online marketplace that aims to support refugees as they arrive in new locations. The platform operates on a sharing economy model, where locals can offer their resources to incoming refugees for free. HelpShare makes it easy for refugees to find the items they need by providing advanced search features that allow users to filter items by category, keyword, and location. 

Ultimately, by working together with HelpShare, LN Webworks has made meaningful contributions to the global effort to support refugees and promote social justice

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“HelpShare expresses their satisfaction with the partnership they had with LN Webworks in developing their web-based platform. The LN Webworks team's deep understanding of their mission and commitment to their cause was evident throughout the project. The platform they created was user-friendly and effective in serving the needs of their target audience. Communication was also a highlight of working with LN Webworks as they kept HelpShare informed of their progress and solicited their feedback at every stage, resulting in a platform that they are proud of and confident will make a real difference in the lives of refugees around the world.”

The Challenges: Creating mobile responsive, fast page loading times, and an excellent user experience adhering to a tight schedule.

One of the main challenges was creating a platform that was easy to use for both refugees and locals who wanted to offer their resources. Other challenges included managing inventory effectively, integrating advanced search features, and developing a platform that was both user-friendly and effective in serving the needs of their target audience. The following points further illustrate these challenges:

  • User-friendly design for refugees and locals.
  • Effective inventory management for nearby supply access.
  • Advanced search filtering for category, keyword, and location.
  • Development for user satisfaction and effectiveness.
  • Technical challenges in web and user experience design.
  • Collaboration with aid organizations for inventory and supply management.

The Approach

LN Webworks' approach to developing the HelpShare platform prioritizes scalability, sustainability, data security, privacy, and accessibility. The team implements modular design, data protection protocols, and features to ensure that the platform can withstand heavy traffic and be used effectively by a diverse range of users, including those with disabilities or limited access to technology.

LN Webworks collaborates closely with HelpShare to establish clear project goals and timelines, and incorporates user feedback to create a user-friendly and visually appealing platform that serves the needs of refugees effectively

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The Solution

LN Webworks designed the platform to be user-friendly and easy to use for both refugees and locals. This was achieved through the incorporation of advanced search features, including filtering items by category, keyword, and location, as well as a user-friendly interface that is easy to navigate. Modular design and development practices implemented to allow for easy updates and improvements as the platform grows and evolves.

Data security and privacy were also prioritized, with robust security measures and data protection protocols implemented to ensure that user information is kept safe and secure.

“HelpShare expresses their satisfaction with the partnership they had with LN Webworks in developing their web-based platform. The LN Webworks team's deep understanding of their mission and commitment to their cause was evident throughout the project. The platform they created was user-friendly and effective in serving the needs of their target audience. Communication was also a highlight of working with LN Webworks as they kept HelpShare informed of their progress and solicited their feedback at every stage, resulting in a platform that they are proud of and confident will make a real difference in the lives of refugees around the world.”

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